Contact and complaints

Contact casiniacasinouk.co.uk by email for enquiries about Casinia Casino, account closure, exclusion or complaints.

Email enquiries

Write to [email protected] with a clear explanation of the question or issue.

Casino live chat

Casinia Casino provides live chat support around the clock. Its help centre also covers accounts, verification, payments, bonuses and technical questions.

Complaint review

Customer service reviews a complaint first and can involve other departments, keeping the customer informed. An unresolved dispute can proceed to a committee after the required details have been supplied. The outcome is communicated within ten days of receipt, although an unusually complex case may take longer.